REDEFINED ESTHETICS POLICIES
At Redefined Esthetics, we thrive on providing each and every client who walks through the doors the best possible service we can offer. That’s why we have some basic policies in place to ensure everyone enjoys their Redefined Esthetics experience. Please take a moment to read our policies.
APPOINTMENT BOOKINGS:
At Redefined Esthetics we strive to provide you with the most luxurious and relaxing experience possible. To serve your better and ensure availability, we kindly ask for your cooperation in scheduling your next appointment prior to leaving. This helps us provide you with the best possible experience and allows us to accommodate your preferred times.
CANCELLATIONS
At Redefined Esthetics, we do our best to make sure all your needs are taken care of. If you have to cancel or change your appointment, just let us know. If you inform us less than 24 hours before your scheduled time, we have to charge an administration fee of $50. We will do our best to schedule you back in promptly.
TARDINESS
Please be courteous to the staff and other clients at
Redefined Esthetics and make sure you arrive on time for each appointment. If you are more than 15 minutes late, we may have to reschedule your appointment for another time. If you see you are running late, the best thing to do is let us know so we can minimize any disruption to our staff and other customers.